Twiceshop Reviews

My order showed up later than expected, and when I opened it, some of the items were wrong. It was frustrating because I had been waiting for it and then still didn’t get what I actually ordered. Overall, I wouldn’t be in a hurry to order from them again

I’m not totally sure if it’s authentic. The quality didn’t really match what I was expecting, and something about it just felt..

I tried to return an item while I was still within the return window, the whole thing just wore me out. Support kept sending what felt like the same copy-paste response over and over, and they kept asking for details I had already provided.
It’s been weeks now and I still don’t have a clear update on my refund. I don’t mind waiting a reasonable amount of time, but having to keep chasing answers has been mentally draining. The return process feels disorganized and not very customer-friendly.

I tried getting in touch with Twiceshop customer service it was such a drag. It took forever for them to reply, and when they finally did, the answer wasn’t even that useful. I felt like I had to keep following up just to get basic info, which got old really fast. Frustrating experience overall, and I don’t think I’d order from them again.

I ordered this weeks ago and it still never showed up. The tracking barely changed the whole time, which was really frustrating because I kept checking it, even down to the little status updates. When I contacted support, they just kept telling me to wait. it didn’t feel reliable at all, and I don’t think I’d order again